<html><head><meta http-equiv="Content-Type" content="text/html charset=utf-8"></head><body style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space;" class="">Olá Walter,<div class=""><br class=""></div><div class="">A Apple me parece ser mais desorganizada, ou dessincronizada, do que ter segurança fraca. </div><div class=""><br class=""></div><div class="">Tente ligar novamente para a Apple. Isso pode ter vindo dos Estados Unidos.</div><div class=""><br class=""></div><div class="">abraço,</div><div class=""><br class=""></div><div class="">Mario Jorge</div><div class=""><br class=""><div><blockquote type="cite" class=""><div class="">On 20 Dec 2016, at 16:46, Walter Luiz Rodrigues <<a href="mailto:wrodrigues2@mac.com" class="">wrodrigues2@mac.com</a>> wrote:</div><br class="Apple-interchange-newline"><div class=""><meta http-equiv="content-type" content="text/html; charset=utf-8" class=""><div dir="auto" class=""><div class="">Prezado MJ,</div><div class="">Se vc observar melhor, quer me parecer que o e-mIl partiu da Apple.</div><div class="">O e-mail me parece real, mas o Suporte da Apple me disse que não há nada que tivesse partido deles. É, no mÃnimo, estranho!!!</div><div class=""><br class=""></div><div class="">Walter</div><div class=""><br class=""></div><div class="">Walter</div><div class=""><br class="">Enviado do meu iPhone</div><div class=""><br class="">Em 20 de dez de 2016, à s 16:34, Mario Jorge Passos <<a href="mailto:mj@passos.net" class="">mj@passos.net</a>> escreveu:<br class=""><br class=""></div><blockquote type="cite" class=""><div class=""><meta http-equiv="Content-Type" content="text/html charset=utf-8" class="">Walter,<div class=""><br class=""></div><div class="">Não li com atenção a mensagem anterior, mas essa mensagem parece real. Só pedindo para mostrar todos os cabeçalhos dá para confirmar.</div><div class=""><br class=""></div><div class="">abraço,</div><div class=""><br class=""></div><div class="">Mario Jorge</div><div class=""><br class=""><div class=""><blockquote type="cite" class=""><div class="">On 20 Dec 2016, at 16:31, Walter Luiz Rodrigues <<a href="mailto:wrodrigues2@mac.com" class="">wrodrigues2@mac.com</a>> wrote:</div><br class="Apple-interchange-newline"><div class=""><div style="font-family: Helvetica; font-size: 12px; font-style: normal; font-variant-caps: normal; font-weight: normal; letter-spacing: normal; orphans: auto; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: auto; word-spacing: 0px; -webkit-text-stroke-width: 0px;" class=""><br class="">Segue, na Ãntegra, o e-mail falso que recebi<br class="">Enviado do meu iPhone</div><div style="font-family: Helvetica; font-size: 12px; font-style: normal; font-variant-caps: normal; font-weight: normal; letter-spacing: normal; orphans: auto; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: auto; word-spacing: 0px; -webkit-text-stroke-width: 0px;" class=""><br class="">InÃcio da mensagem encaminhada<br class=""><br class=""></div><blockquote type="cite" style="font-family: Helvetica; font-size: 12px; font-style: normal; font-variant-caps: normal; font-weight: normal; letter-spacing: normal; orphans: auto; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: auto; word-spacing: 0px; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px;" class=""><div class=""><b class="">De:</b><span class="Apple-converted-space"> </span>Apple Support <<a href="mailto:AppleSupport@InsideApple.apple.com" class="">AppleSupport@InsideApple.apple.com</a>><br class=""><b class="">Data:</b><span class="Apple-converted-space"> </span>20 de dezembro de 2016 15:02:16 BRST<br class=""><b class="">Para:</b><span class="Apple-converted-space"> </span><a href="mailto:wrodrigues2@mac.com" class="">wrodrigues2@mac.com</a><br class=""><b class="">Assunto:</b><span class="Apple-converted-space"> </span><b class="">Informações de reembolso – Solicitação de serviço para iPhone 6 Plus</b><br class=""><br class=""></div></blockquote><blockquote type="cite" style="font-family: Helvetica; font-size: 12px; font-style: normal; font-variant-caps: normal; font-weight: normal; letter-spacing: normal; orphans: auto; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: auto; word-spacing: 0px; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px;" class=""><div class=""><img src="http://c.apple.com/img/APPLE_EMAIL_LINK/spacer2.gif?v=2&a=QwWJuq2wBJ%2F1JpF5dI0Cc5Wqje%2BV8cJTfoIeq8XZ2AczXBaQIxOwFACeiLg6hf6hyguNmTp7QgVvL2rUoCOtpKM10AM0dkJv7tiZ3liswDk%3D" alt="" width="1" height="1" class=""><img src="http://metrics.apple.com/b/ss/appleuscdmclickmap/1/H.4-pdv-2/147038?[AQB]&pageName=P0017759-372043&r=D%3DReferer&v1=D%3DUser-Agent&v9=D%3DpageName&[AQE]" width="1" height="1" alt="" class=""><span class="Apple-converted-space"> </span><img src="http://c.apple.com/img/APPLE_EMAIL_LINK/spacer2.gif?v=2&a=QwWJuq2wBJ%2F1JpF5dI0Cc5Wqje%2BV8cJTfoIeq8XZ2AczXBaQIxOwFACeiLg6hf6hyguNmTp7QgVvL2rUoCOtpKM10AM0dkJv7tiZ3liswDk%3D" alt="" width="1" height="1" class=""><img src="http://metrics.apple.com/b/ss/appleuscdmclickmap/1/H.4-pdv-2/147038?[AQB]&pageName=P0017759-372043&r=D%3DReferer&v1=D%3DUser-Agent&v9=D%3DpageName&[AQE]" width="1" height="1" alt="" class=""><table width="100%" height="100%" border="0" cellspacing="0" cellpadding="0" align="center" style="border-collapse: collapse;" class=""><tbody class=""><tr class=""><td class="top-padding" width="100%" style="line-height: 120px;"> </td></tr><tr class=""><td valign="top" class=""><table width="100%" border="0" cellspacing="0" cellpadding="0" style="border-collapse: collapse;" class=""><tbody class=""><tr align="center" style="width: 100% !important;" class=""><td class=""><table width="692px" border="0" cellspacing="0" cellpadding="0" align="center" style="border-collapse: collapse;" class=""><tbody class=""><tr width="100%" border="0" cellspacing="0" cellpadding="0" class=""><td align="center" style="padding: 0px;" class=""><span class="logo"><img src="https://www.apple.com/support/images/emails/2016/apple-1x-large.png" width="36px" height="auto" border="0" alt="" class=""></span></td></tr><tr class=""><td valign="top" align="center" style="padding: 0px;" class=""><table width="100%" border="0" cellspacing="0" cellpadding="0" align="center" style="border-collapse: collapse;" class=""><tbody class=""><tr align="center" class=""><td class="heading" align="center" width="90%" style="font-size: 52px; line-height: 56px; font-weight: 200; padding: 40px 0px 64px; margin: 0px; border: 0px; display: block; text-align: center;"></td></tr></tbody></table></td></tr></tbody></table><table width="692px" border="0" cellspacing="0" cellpadding="0" align="center" style="border-collapse: collapse;" class=""><tbody class=""><tr class=""><td class="emailcontent" style="color: rgb(51, 51, 51); padding: 0px 0px 64px; margin: 0px;"><table width="100%" border="0" cellspacing="0" cellpadding="0" style="border-collapse: collapse;" class=""><tbody class=""><tr class=""><td class=""><table width="100%" border="0" cellspacing="0" cellpadding="0" style="border-collapse: collapse;" class=""><tbody class=""><tr class=""><td style="padding: 7px 0px 19px; margin: 0px; font-family: 'Helvetica Neue', Arial, Helvetica, Verdana, sans-serif; color: rgb(51, 51, 51); font-size: 18px; line-height: 26px; width: 692px;" class="">Prezado proprietário do iPhone 6 Plus,</td></tr></tbody></table><table width="100%" border="0" cellspacing="0" cellpadding="0" style="border-collapse: collapse;" class=""><tbody class=""><tr class=""><td style="padding: 7px 0px 19px; margin: 0px; font-family: 'Helvetica Neue', Arial, Helvetica, Verdana, sans-serif; color: rgb(51, 51, 51); font-size: 18px; line-height: 26px; width: 692px;" class="">A Apple anunciou recentemente o<span class="Apple-converted-space"> </span><a href="http://c.apple.com/r?v=2&la=pt&lc=bra&a=52D6KmQRbgKDm2PgPgvJezp8x0l70mHZ0zVQW7NkJb864BDgeRd8SUE%2BhOVhVGSZ&ct=aI4m7x4g7k" role="“linkâ€" class="aapl-link">Programa de reparo da tela Multi-Touch para iPhone 6 Plus.</a><span class="Apple-converted-space"> </span>Esse programa cobre dispositivos que apresentam tremulação da tela ou problemas no Multi-Touch depois de serem derrubados várias vezes em superfÃcies duras, causando maior pressão no dispositivo. A Apple fará o reparo de dispositivos qualificados pelo valor de US$ 149.</td></tr></tbody></table><table width="100%" border="0" cellspacing="0" cellpadding="0" style="border-collapse: collapse;" class=""><tbody class=""><tr class=""><td style="padding: 7px 0px 19px; margin: 0px; font-family: 'Helvetica Neue', Arial, Helvetica, Verdana, sans-serif; color: rgb(51, 51, 51); font-size: 18px; line-height: 26px; width: 692px;" class="">Nossos registros mostram que você pagou por uma solicitação de serviço relacionada a esse problema.</td></tr></tbody></table><table width="100%" border="0" cellspacing="0" cellpadding="0" style="border-collapse: collapse;" class=""><tbody class=""><tr class=""><td style="padding: 7px 0px 19px; margin: 0px; font-family: 'Helvetica Neue', Arial, Helvetica, Verdana, sans-serif; color: rgb(51, 51, 51); font-size: 18px; line-height: 26px; width: 692px;" class="">Como o seu iPhone 6 Plus está qualificado para o programa, você receberá um reembolso equivalente à diferença entre o preço pago pelo serviço original e o valor de US$ 149 do serviço.</td></tr></tbody></table><table width="100%" border="0" cellspacing="0" cellpadding="0" style="border-collapse: collapse;" class=""><tbody class=""><tr class=""><td style="padding: 7px 0px 19px; margin: 0px; font-family: 'Helvetica Neue', Arial, Helvetica, Verdana, sans-serif; color: rgb(51, 51, 51); font-size: 18px; line-height: 26px; width: 692px;" class="">Use este <a href="http://c.apple.com/r?v=2&la=pt&lc=bra&a=52D6KmQRbgKDm2PgPgvJezp8x0l70mHZ0zVQW7NkJb864BDgeRd8SUE%2BhOVhVGSZ&ct=aI4g2i5C1C" role="“linkâ€" class="aapl-link">link</a> para enviar a solicitação de reembolso e confirmar suas informações de contato. O tempo de processamento do reembolso é de seis a oito semanas.</td></tr></tbody></table><table width="100%" border="0" cellspacing="0" cellpadding="0" style="border-collapse: collapse;" class=""><tbody class=""><tr class=""><td style="padding: 7px 0px 19px; margin: 0px; font-family: 'Helvetica Neue', Arial, Helvetica, Verdana, sans-serif; color: rgb(51, 51, 51); font-size: 18px; line-height: 26px; width: 692px;" class="">Número de série do iPhone: F2LNMY4LG5QJ</td></tr></tbody></table><table width="100%" border="0" cellspacing="0" cellpadding="0" style="border-collapse: collapse;" class=""><tbody class=""><tr class=""><td style="padding: 7px 0px 0px; margin: 0px; font-family: 'Helvetica Neue', Arial, Helvetica, Verdana, sans-serif; color: rgb(51, 51, 51); font-size: 18px; line-height: 26px; width: 692px;" class="">Atenciosamente,<br class="">Apple, Inc.</td></tr></tbody></table></td></tr></tbody></table></td></tr></tbody></table></td></tr><tr align="center" style="background-color: rgb(242, 242, 242); width: 100% !important;" class=""><td class="footer" style="padding-top: 64px; padding-bottom: 64px;"><table width="692" border="0" cellspacing="0" cellpadding="0" align="center" style="border-collapse: collapse;" class=""><tbody class=""><tr width="100%" border="0" cellspacing="0" cellpadding="0" class=""><td align="center" style="font-family: 'Helvetica Neue', Arial, Helvetica, Verdana, sans-serif; color: rgb(153, 153, 153); text-align: center; font-size: 12px; line-height: 16px; padding: 4px;" class="">TM e copyright © 2016</td></tr><tr width="100%" border="0" cellspacing="0" cellpadding="0" class=""><td align="center" style="font-family: 'Helvetica Neue', Arial, Helvetica, Verdana, sans-serif; text-align: center; font-size: 12px; line-height: 16px;" class=""><a href="http://www.apple.com/br/legal/" style="color: rgb(102, 102, 102);" class="">Todos os direitos reservados</a><span class="Apple-converted-space"> </span>|<span class="Apple-converted-space"> </span><a href="http://www.apple.com/br/privacy/privacy-policy/" style="color: rgb(102, 102, 102);" class="">PolÃtica de Privacidade</a><span class="Apple-converted-space"> </span>|<span class="Apple-converted-space"> </span><a href="https://support.apple.com/pt-br" style="color: rgb(102, 102, 102);" class="">Suporte</a></td></tr><tr width="100%" border="0" cellspacing="0" cellpadding="0" class=""><td align="center" style="font-family: 'Helvetica Neue', Arial, Helvetica, Verdana, sans-serif; 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